Items can be returned or exchanged
within 24 hours of receipt of purchase.
Item must be in original packaging
and condition with no signs of use or damage.
To return or exchange an item, you
must contact our customer service department by email or phone number listed on
the website.
The buyer must provide information about the order, the reason for
the return or exchange and the desired action (refund or replacement of the
product).
We will provide instructions for returning the item.
Refunds will be made to the same
payment system used to make the purchase within 14 working days of receipt of
the returned item and its inspection by our department.
If the buyer wishes to exchange an
item for another, we will provide instructions on how to return the original
item and ship a new item and collect the returned item.
Some items such as merchandise may
not be eligible for return or exchange policies due to security concerns.
Shipping costs for returning an
item will not be refunded unless the item was received in a damaged or
defective condition.
We reserve the right to refuse a
return or exchange of an item if it does not meet the stated return and
exchange conditions.